I was definitely replying to the same email the whole time, you can even see the past replies if you scroll down. Purchase from our store, however technical issues are outside our area We're able to assist you with any issues related to “We apologize for the inconvenience, you've reached customer service for When I told them it still wouldn’t work they responded with: I tried different browsers, disabling my firewall, enabling pop ups, everything they told me and anything I could think of. Then they told me I tried to download it too many times and that they’d reset it for me that also didn’t work. I contacted their tech support and they tried to tell me that my extended download service expired, and then I told them that was BS because I still had a month left on it.
I even tried a few other ones and they downloaded fine. For some reason this one particular game (Deadly Device), would not download at all.
Second, I wanted to replay an old game so I went to download it and it didn’t even work. I shouldn’t have a time window to download a game that I own, and the extended service just makes that window 5 years, you still down own the game. First of all, the extended download service is crap. So I’ve bought a few of my games digitally from Her’s website over the years, and let me tell you, I definitely should have gotten them through Amazon (now I get them through steam).
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